Plumbing, Septic and Water Damage Questions

Our plumbers repair and replace toilets, faucets, shower valves, garbage disposals, pressure reducing valves and backflow devices. They also clear clogged drains and fix water lines and sewer lines. Water heater work covers repair, replacement, maintenance and new installs.

We pump and repair septic systems, replace tanks and install new systems. Our excavation crews handle trenching, asphalt cutting, demolition and directional drilling. Our restoration team takes on water, fire, storm and mold damage, then rebuilds the rooms. Foundation repair, basement waterproofing, crawl space repair and kitchen and bathroom remodeling are part of the work too.

Yes. Our team takes emergency plumber calls 24/7 for burst pipes, major leaks, backed-up sewers and flooding. Call or text (541) 734-9000 and tell us what is happening. If water is spreading, shut it off at the main valve first.

Shut off the water at the main shutoff valve or at the meter, then call or text (541) 734-9000. In Medford, the meter usually sits in a concrete box at the property line, in front or in back. Medford Water suggests learning to turn your water supply off before an emergency. The EPA says to dry wet materials within 24 to 48 hours to prevent mold growth.

Start with the meter test Medford Water suggests. Turn off all water, note the meter number and check again in 30 to 60 minutes. If the number moved, you likely have a leak. Our leak detection work traces the water to its source before we open a wall or dig.

Yes. Our commercial plumbing work covers water service lines, sewer mains, storm drainage, grease lines and fixture upgrades. For builders and contractors, we plumb new construction from rough-in through final. We also take repair calls from property managers and facilities teams.

Our team of licensed and experienced plumbers does the plumbing work. When a job reaches past the pipes, our excavation crews or our restoration team join in. You deal with one company the whole way.

Medford sits at the center of our service area, which reaches about 40 miles out across Jackson and Josephine Counties. That includes Grants Pass, Ashland, Central Point, White City, Eagle Point and Talent. Phoenix, Jacksonville, Shady Cove, Rogue River and smaller places like Gold Hill and Applegate are in it too. See the full list of towns we serve.

We look at the job first and put the scope and the price in writing before work starts. Parts and materials drive the price, along with how hard the problem is to reach. On underground work, the depth and length of the line matter, and on restoration, the size of the damage. Financing available to qualified customers.